Privacy Policy

7i77 Privacy Policy — We are committed to protecting your information

This Privacy Policy was created to ensure complete transparency about how your personal information is collected, stored, and used on the 7i77 platform.

Last updated: January 1, 2026

Our Commitment: 7i77 takes your privacy seriously. Your personal information is never sold and is only shared with third parties when required by law.

1

Introduction & Applicability

This Privacy Policy applies to users of the 7i77 platform's website and mobile application. 7i77 is an online gaming and Sports Betting platform serving users in Bangladesh.

We believe you should have full control over your personal information. By reading this Privacy Policy, you will learn what data we collect, why we collect it, and how we keep it secure.

By using the 7i77 platform, you are considered to have agreed to this Privacy Policy. Please read the full policy carefully before registering.

This Privacy Policy may be updated at any time. Registered users will be notified of any significant changes.

2

What Information We Collect

Various types of information are collected on the 7i77 platform to deliver our services. This data falls into two categories — information you provide directly and information collected automatically.

Data Type Example Purpose of Collection
Identity Information Name, Date of Birth, NID Number KYC Verification
Contact Information Mobile number, email address Account Contact
Financial Information BKash/Nagad Number, Transaction History Payment Processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Data Login time, betting history, preferred games Service Improvement
Location data Country, City (approximate) Ensuring regional service availability

We collect only the minimum information necessary to provide our services. Unnecessary personal data is neither requested nor collected.

3

How Your Information Is Used

7i77 uses collected data only for the purposes listed below. Your information is never used for any other purpose without your consent.

  • Account Management: Your information is used for registration, login, and account verification.
  • Payment Processing: Financial information is used to process deposits and withdrawals.
  • Customer Support: Your contact information is used to resolve issues and provide assistance.
  • Ensuring Security: Device and behavioral data are used to detect and prevent fraud.
  • Legal Obligations: Data required to comply with applicable laws is retained accordingly.
  • Service improvement: Data is used for analytics and research to improve the user experience.
  • Promotional Communications: With your consent, we may send you messages about offers and bonuses.

You can opt out of promotional messages at any time from your account settings. However, important service-related communications cannot be turned off.

4

Data Retention & Duration

7i77 retains your data only for as long as necessary. Data is kept while your account is active, and certain information may be retained for a defined period after account closure to meet legal obligations.

  • Active account data: retained until the account is closed.
  • Financial transaction records: retained for up to 7 years after account closure (legal obligation).
  • KYC documents: retained for up to 5 years after account closure.
  • Log files & device data: automatically deleted after 90 days.
  • Customer support chat: retained for up to 2 years.

Once the retention period expires, data is securely deleted or anonymized so that no personal identity can be derived from it.

5

Data Sharing with Third Parties

7i77 never sells your personal information. However, certain data may be shared with third parties in the specific circumstances outlined below.

  • Payment Processor: Information required to complete transactions via bKash, Nagad, and Rocket.
  • Game provider: Minimum data required to run games (user ID and balance).
  • Law Enforcement: Where required by court order or legal obligation.
  • Technology Partners: Service providers that support platform operations.

Any data shared with third parties is always encrypted and kept to the minimum necessary. All partners are contractually bound to uphold 7i77's privacy standards.

6

Cookies & Tracking Technologies

7i77 uses cookies and similar tracking technologies on its website and app. These are used to enhance your browsing experience and ensure the platform functions properly.

  • Essential Cookies: For login sessions and security — the platform cannot function without these.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To monitor and improve platform performance.
  • Marketing Cookies: To show relevant ads and offers (subject to your consent).

You can manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.

7

Your Rights

You have the following rights regarding your personal information on the 7i77 platform. To exercise any of these rights, please contact our support team.

Right to Access Your Data

You may request to know what information we hold about you.

Right to Correct Your Data

You may request corrections to any inaccurate or outdated information.

Right to Delete Your Data

You may request deletion of your data where there is no legal obligation to retain it.

Right to Data Portability

You can download your data in a readable format.

Right to Restrict Processing

You may request that your data be restricted to specific purposes only.

Right to Object

You may object to the use of your data for marketing or analytics purposes.

Requests to exercise your rights are typically processed within 7 business days. Complex cases may take up to 30 days.

8

Child Protection Policy

The 7i77 platform is strictly for users aged 18 and above. We do not collect information from minors or allow them to open accounts.

  • Age verification is mandatory at the time of registration.
  • Age is verified during the KYC process using date of birth and national ID.
  • Any minor's information collected in error will be deleted immediately.
  • Parents with concerns are welcome to contact our support team.

For Parents: If you suspect your child is using this platform, please notify our support team immediately.

9

Security Measures

7i77 protects your data using industry-leading security technology. Our security infrastructure is reviewed and updated on a regular basis.

  • SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
  • Two-Factor Authentication (2FA): OTP-based verification for an extra layer of account security.
  • Firewall & DDoS Protection: Servers are protected against cyber attacks.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • Data Backup: Data is backed up across multiple secure servers.
  • Access Controls: Only authorized personnel are permitted to access data on a need-to-know basis.

In the event of a security breach affecting our systems, impacted users will be notified within 72 hours.

10

Contact & Complaints

For any questions, complaints, or data requests regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team is ready to address all your concerns.

  • Live chat support: available 24/7, average response time 3 minutes.
  • Email: [email protected] (responses within 24 hours on business days).
  • Account Settings: Edit your information directly from your profile.

When submitting a privacy-related complaint by email, use the subject line "Privacy Request" — this helps us process your request faster.

7i77 Core Security Pillars

Six key pillars of how we protect your privacy

End-to-End Encryption

All data between your device and our servers is secured with 256-bit SSL encryption. No one can intercept or read your information in transit.

Strict KYC Verification

Every account goes through identity verification. This prevents fraud and identity theft while keeping your balance secure.

Two-Factor Authentication (2FA)

OTP verification is required at login and withdrawal. Even if someone knows your password, they cannot access your account.

No Sale of Data

7i77 never sells your personal information to third parties. Your data is used solely for the purpose of providing our services.

Secure Data Storage

Your data is stored in encrypted form across multiple secure servers. Regular backups ensure no data is ever lost.

Regular Security Audits

An independent cybersecurity team regularly audits our systems. Any vulnerabilities identified are addressed immediately.

Safe & Trusted

Keeping your privacy protected Play at 7i77

Millions of Bangladeshi players already trust 7i77. Our robust privacy protection keeps both your personal data and funds completely secure.

Our Security Stats

256-bit
SSL Encryption
99.9%
Uptime Guarantee
24/7
Security Monitoring
0
Data Sale Incidents
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