Gaming should be a source of joy, not a burden. 7i77 believes that responsible gaming habits are the foundation of a healthy lifestyle. Use our tools and guidelines to play safely and enjoy the experience.
Healthy gaming index
* Average statistics based on 7i77 active users
7i77's Commitment: We believe gaming should be an enjoyable experience. That's why every responsible gaming tool and support service we offer is completely free of charge.
Responsible gaming means enjoying gaming as entertainment while staying within your own limits of time, money, and means. At 7i77, we want every user to have a healthy, enjoyable experience — free from stress or financial harm.
Online gaming is a legitimate form of entertainment, but like any leisure activity, knowing your limits matters. People can sometimes spend more time or money than they intended without realising it — and regret it later. 7i77 wants to help you avoid that situation before it happens.
Responsible gaming policy is built on three core principles:
Keep in mind — gaming is never a reliable source of income. Play for entertainment, not a livelihood. Winning and losing are both part of the game; take both in stride.
7i77 provides dedicated responsible gaming tools, self-exclusion options, and 24/7 support. Our goal is to ensure every player can enjoy a safe and secure experience.
Gaming addiction develops gradually, not overnight. At first everything seems fine, but little by little gaming begins to affect daily life. If you notice the signs below, it's time to take action.
Financial Warning Signs
Time-related signs
Psychological Signs
Social signs
If you recognise three or more of the signs above, contact our support team right away or consider the self-exclusion option.
Ask yourself the questions below and answer honestly — no one is watching, this is just for you. If you answer "yes" to most of them, it may be time to take stock.
Do you find yourself gaming longer than planned and unable to stop?
When you lose, do you tell yourself "just a little more" to try to win it back?
Do you play beyond your gaming budget and feel regret afterwards?
Have your family or friends expressed concern about your gaming habits?
Do you feel restless, irritable, or empty when you're not gaming?
Have you skipped work, studies, or family responsibilities to play?
Do you hide or downplay how much you game from people you know?
Tried to stop but keep failing?
Understanding your results:
7i77 offers a range of powerful tools to help you stay in control of your gaming. You can activate any of these tools at any time from your account settings.
| Tool name | How It Works | Takes Effect |
|---|---|---|
| Deposit Limit | Set a maximum deposit limit on a daily, weekly, or monthly basis | Immediately |
| Loss Limit | Set a maximum loss limit for a given period | Immediately |
| Session time limit | Set a limit on how long you can play in one session | Immediately |
| Reality Check | Send reminder messages at set intervals | Immediately |
| Cool-Off Period | Take a break of 1 to 30 days | Immediately |
| Self-Exclusion | Close your account permanently for the long term | Within 24 hours |
Rules for activating tools: Lowering a limit takes effect immediately. Raising or removing a limit requires a minimum 72-hour waiting period — this is intentional, to prevent decisions made in the heat of the moment.
Self-exclusion means voluntarily closing your account for a set period. During this time, you will not be able to log in, make deposits, or play any games.
30 days, 3 months, 6 months, or permanent — choose whatever works best for you.
Request self-exclusion through your account settings or by contacting support.
Your account will be fully closed within 24 hours.
Contact support to reactivate your account once the period ends.
Important: Your account cannot be reopened during the self-exclusion period. Any attempt to open a new account will also be blocked. This measure is in place for your own protection.
7i77 is strictly not for anyone under 18. We are committed to keeping children and teenagers away from gaming platforms. A few tips for parents:
If you become aware that a minor is using 7i77, please email [email protected] immediately. We will close that account within 24 hours.
Responsible gaming isn't about quitting — it's about playing smart and staying in control. The tips below will help make your gaming experience more enjoyable and free from harm.
Set your budget first: Decide in advance how much BDT you will spend on gaming each month, and do not exceed that limit under any circumstances.
Use a session timer: Set a timer before you start playing. When it goes off, stop immediately — no exceptions.
Never chase your losses: Stop when you lose. Chasing losses almost always leads to even greater harm.
Don't play under the influence or when you're exhausted: In this state, decision-making ability weakens and the tendency to take greater risks increases.
Take regular breaks: Take a 10–15 minute break every hour. Get up, walk around, drink some water.
Don't make gaming your only form of entertainment: Other hobbies, time with friends and family, exercise — a well-rounded life is a happy life.
Keep wins in perspective: After a win, consider withdrawing rather than getting caught up in the excitement and placing bigger bets.
Understand the rules before you play: Learn the RTP and rules of each game before you play. Playing without that knowledge only increases your risk.
Let someone close to you know: Don't hide your gaming from family. Open conversations help maintain healthy relationships.
Seek help if you're struggling: Addiction is nothing to be ashamed of. Seeking help takes courage. 7i77 support is always here for you.
If you feel gaming is having a negative impact on your life, don't face it alone — reach out for help. Beyond 7i77's own support, there are various counselling services available in Bangladesh.
Our support agents are available 24 hours a day, 7 days a week. Get immediate help whenever you need it.
Email us at [email protected] and we'll get back to you with detailed assistance within 24 hours.
Use our referral service to access professional counselling for gaming addiction.
All responsible gaming requests — including limit setting, account closure, and self-exclusion — are handled with complete confidentiality. Your information will never be shared with any third party.
We are always active in protecting every player.
You decide how much time and money you spend. Our smart tools respect your choices and help you stick to them.
Pop-up reminders will notify you at set intervals about how long you've been playing and how much you've spent.
Take a voluntary break of 1 to 30 days. Your account will be completely inactive during this period.
If you're experiencing long-term difficulties, you have the option to exclude yourself either permanently or for a set period of time.
A strict age verification process at registration ensures that only users aged 18 and above can access the platform.
Our trained support team is available around the clock, any time of day or night — whether you're dealing with a gaming issue or concern about addiction.